Answers to Frequently Asked Questions

Well, there are many reasons to count, but we will tell you some of the main reasons to buy from Adibuja.


  • Easiness of buying at the click, convenient delivery slots, best pricing, and a large selection of vegetables and groceries under one place.
  • Friendly website and app functionality.
  • Track your order facility.
  • Trusted payment gateways and different payment options (including COD) available.
  • Return Policy "no question asked".

We promise to deliver you the best-quality products. Currently, we have a tie-up with more than 100 farmers in and around Pune, city and we get all the fresh products directly from them to your doorstep. This process decreases the in-between time gap, which keeps the products fresh.

Currently, we are only delivering in Pune city.

Not at all. You can order for ₹50 or ₹500; we’ll make sure your order is on equal priority. The only difference is there’ll be a nominal shipping charge for orders below ₹501, while for any orders above ₹500, shipping charges are waived off.

You can browse and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart. They will be prompted to do so if they are not logged in.

All you have to do is click on the “Create Account” option on the top-right corner of the screen. Just follow the instructions and you’re good to go!

Each email address and contact phone number can only be associated with one Adibuja account.

My Account is the section you reach after you log in at adibuja.com. My Account allows you to track your active orders as well as see your order history and update your contact details.

You need to enter your email address on the login page and click on the forgot password. An email to reset the password will be sent to your email address. In case of any further issues, please contact our customer support team.

You can pay for your order on adibuja.com using the following modes of payment:


  • Cash on Delivery
  • Credit and debit cards (VISA/MasterCard/American Express)
  • Net banking

Yes, it is safe to use your card on adibuja.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) that has to be entered by online shoppers while paying online using Visa or Master credit card. It means extra security for customers, thus making online shopping safer.

Cash on delivery means that you can pay for your order at the time of order delivery at your doorstep.

Once you are done selecting your products, click on the cart and you will be taken to the shopping cart page. Below the cart sub-total, you will see a box where you can enter coupon code you have. The amount will be automatically deducted from your total invoice.

You can place your order by 11 PM today and it would be delivered tomorrow at 11 AM at your doorstep, In addition to this, we also offer Xpress delivery if you need products immediately but currently, it is not available due to operational reasons.

Yes, you need to place the order by 11 PM if you need the delivery tomorrow.

Yes, we have a wallet functionality, if for any reason we are not able to deliver you any item so the amount of that item is refunded and parked in Wallet, which can be used by you in any future purchase.

Every item is packed based on its size and nature. Vegetables are packed in our own specially designed poly / paper bags, whereas fruits are packed along with tray and cellophane foil.

Yes, you have to pay a delivery fee for orders up to ₹500. We offer free delivery on orders above ₹500.

There is no minimum order value for delivery.

You can go to your dashboard in the Order History where you will find the status of your last order placed.

Yes, we provide Express delivery to selected locations. For charges refer delivery charges chart, but due to operational reasons, it is not functional.