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Answers to Frequently Asked Questions

Well, there are many reasons to count, but we will tell you some of the main reasons to buy from Adibuja

         # Easiness of buying at the click, convenient delivery slots, best pricing, and a whole lot of vegetables and groceries under one place.

         # Friendly website and app functionality with 15-min buffer time to alter your cart.

         # Track your order facility

         # Trusted payment gateways and different payment options (including COD) available

         # Return Policy “no question asked”

We promise to deliver you the best-quality products. Currently, we have a tie-up with more than 100 farmers in and around Pune, city and we get all the fresh products directly from them to your doorstep. This process decreases the in-between time gap, which keeps the products fresh.

Currently, we are only delivering at selected locations in Pune city (Check Locations)

Not at all. You can order for Rs. 50 or Rs. 500; we’ll make sure your order is on equal priority. The only difference is there’ll be a nominal  shipping charge for orders below Rs. 499, while for any orders above Rs. 499, shipping charges are waived off.

You can surf and add products to the cart without registration but only registered shoppers will be able to checkout and place orders. Registered members have to be logged in at the time of checking out the cart. They will be prompted to do so if they are not logged in.

All you have to do is click on the “Create Account” option on the top-right corner of the screen. Just follow the instructions and you’re good to   go!

Each email address and contact phone number can only be associated with one Adibuja account.

My Account is the section you reach after you log in at adibuja.com. My Account allows you to track your active orders as well as see your order history and update your contact details.

You need to enter your email address on the login page and click on the forgot password. An email to reset the password will be sent to your email address. In case of any further issues, please contact our customer support team.

You can pay for your order on adibuja.com using the following modes of payment:

     1.  Cash on delivery.
     2.  Credit and debit cards (VISA/MasterCard/American Express).       
     3.  Net banking
Yes, it is safe to use your card on adibuja.com. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) that has to be entered by online shoppers while paying online using Visa or Master credit card. It means extra security for customers, thus making online shopping safer.

Cash on delivery means that you can pay for your order at the time of order delivery at your doorstep.

Once you are done selecting your products, click on the cart and you will be taken to the shopping cart page. Below the cart sub-total, you will see a box where you can enter coupon code you have. The amount will automatically be deducted from your invoice value.

Yes, there are several slots which you can select as per your convenience. In addition to this, we also offer Xpress delivery if you need products immediately.

Same-day delivery will take place for orders placed before 5:00 PM. You can select any delivery slots for the orders placed after 5:00 PM.

Yes.—Need to check the functionality with the IT team

Every item is packed based on its size and nature. Vegetables are packed in our own specially designed Poly/Paper bags, whereas fruits are packed along with tray and cellophane foil.

Only for orders below Rs. 250.

There is no minimum order value for delivery.

You can go to your dashboard in the Order History where you will find the status of your last order placed .

Yes, we provide Express delivery to the selected location. For charges refer delivery charges chart.

“Only On Request” means the particular product wont be there in stock. We order the same product once your order is confirmed and then deliver it to you the next day.

Yes, you will be having the luxury to choose your date and time. Please note that you be given options for 3 days. For instance, if you place your order today, you will have the option to get the delivery till the day after tomorrow.