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Ajax TOCCO Magnethermic, Corp.
Warren Ohio US 44483
About Seller: Ajax TOCCO Magnethermic operates globally with facilities in nine countries. In North America, we have manufacturing plants in two key locations and eight regional service centers. We are proud to be one of the few manufacturers of induction equipment that maintains a dedicated research and development program. By designing and constructing our own power supplies, we are able to offer our customers the latest technological advancements. With a team of 600 employees, both domestically and internationally, we have the capacity to handle large orders and increased volume while upholding our commitment to quality, service, and timely delivery. Our ISO 9001 certification, received on February 20, 1997, underscores our dedication to quality in every aspect of our operations. Customer feedback is essential to our continuous improvement efforts in equipment and product lines. Our Quality Policy outlines our goal to be the global leader in Induction Melting and Heating Equipment and Services, constantly striving for excellence in all areas of our business operations. Our employees are empowered to uphold these standards and are encouraged to prevent the delivery of any product that does not meet our quality expectations. We hold weekly meetings with field service, engineering, sales, and management to address customer concerns, plan appropriate actions, and ensure timely solutions, with regular reporting to our president. Our commitment to customer support is unwavering, with technical assistance available 24/7 through our hotline and a responsive service team strategically located to provide quick solutions wherever our customers are. We maintain a comprehensive inventory of certified replacement parts for our equipment, as well as for other brands of induction equipment, to ensure prompt turnaround times. With our dedicated engineering staff, manufacturing capabilities, testing facilities, and technical support, we are equipped to deliver on time, every time. Our facilities in Boaz, Alabama and Warren, Ohio offer full system testing and metallurgical lab services. Since the 1970s, Ajax TOCCO has been providing a range of training programs for customers, including formal schools at our plants or customized instruction at your site.